Job Title Facility Billing Liaison
Location Yonkers, NY
Department Billing
FLSA Status Non-Exempt
Reports to Billing Manager
Shifts hiring Full-time

Annual Salary Range $50,000 - $55,000


Facility Billing Liason



Facility Billing Liaison - Building and maintaining a healthy and positive rapport with our Facility clients to increase collections, while assisting the department in Facility Billing & Collection as needed.


  • Assist in Collection efforts with facility contracts, i.e., phone calls, emails, submission packages.
  • Foster positive relationships with our established Facility contracts.
  • Meet with key contacts from our Facility contracts to review billing guidelines, policies, and assist in educating them in billing requirements, such as PCS / Signature guidelines.
  • Knowledge of our Facility contracts and identifying them appropriately.
  • Preparation of bi-weekly/monthly Facility invoices.
  • Maintains courteous and cooperative working relationships with all levels of management and employees, patients/parents, guarantors, and third-party representatives.
  • Performs duties in a productive/timely manner as well as maintaining accuracy in the billing process.  
  • Provides accurate summary of personal productivity to Billing Management on a daily/weekly basis.
  • Demonstrates professional growth through periodic participation in continuing education/development programs.
  • Other duties as assigned by the department supervisor/managers.

SUPERVISION: Reports directly to Facility Manager & Billing Dept Manager


Education: High School diploma or equivalent required.


  • Experience with medical terminology, ICD-10coding, and automated patient accounting systems and/or electronic billing systems preferred.
  • Knowledge of Zoll Rescue Net billing system preferred.
  • 3+ years Customer Service or Provider Relations experience

Certification and Licensure:

  • Ambulance/Medical billing certification or diploma preferred.
  • Valid Driver’s license


  • Excellent communication and public speaking skills.
  • Knowledge of automated patient accounting systems and/or electronic billing systems preferred.
  • Typing and 10-key skills.
  • Knowledge Microsoft Word, Microsoft Excel, and Microsoft Windows.
  • Excellent organizational skills and the ability to multi-task in a fast-paced environment.
  • Review and research data; use intuition and experience to complement data.
  • Familiarity with medical terminology preferred.

Performance Benchmarks:

  • Meets collection Facility collection goals.


  • High level of sitting/working at desk.
  • Light physical effort (lift/carry up to 20 lb.)


  • Work is performed under basically normal working conditions, as in a standard office environment.
  • Traveling to and from office location and Hospitals/Facilities (Expenses are reimbursed)


The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.


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