Job Title	Facility Billing Liaison
Location	Yonkers, NY
Department	Billing
FLSA Status	Non-Exempt
Reports to	Billing Manager
Shifts hiring	Full-time

Annual Salary Range $50,000 - $55,000

 

Facility Billing Liason

 

SUMMARY:

Facility Billing Liaison - Building and maintaining a healthy and positive rapport with our Facility clients to increase collections, while assisting the department in Facility Billing & Collection as needed.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist in Collection efforts with facility contracts, i.e., phone calls, emails, submission packages.
• Foster positive relationships with our established Facility contracts.
• Meet with key contacts from our Facility contracts to review billing guidelines, policies, and assist in educating them in billing requirements, such as PCS / Signature guidelines.
• Knowledge of our Facility contracts and identifying them appropriately.
• Preparation of bi-weekly/monthly Facility invoices.
• Maintains courteous and cooperative working relationships with all levels of management and employees, patients/parents, guarantors, and third-party representatives.
• Performs duties in a productive/timely manner as well as maintaining accuracy in the billing process.  
• Provides accurate summary of personal productivity to Billing Management on a daily/weekly basis.
• Demonstrates professional growth through periodic participation in continuing education/development programs.
• Other duties as assigned by the department supervisor/managers.

SUPERVISION: Reports directly to Facility Manager & Billing Dept Manager

QUALIFICATIONS / REQUIREMENTS: 

Education: High School diploma or equivalent required.

Experience:

• Experience with medical terminology, ICD-10coding, and automated patient accounting systems and/or electronic billing systems preferred.
• Knowledge of Zoll Rescue Net billing system preferred.
• 3+ years Customer Service or Provider Relations experience

Certification and Licensure:

• Ambulance/Medical billing certification or diploma preferred.
• Valid Driver’s license

Skills:

• Excellent communication and public speaking skills.
• Knowledge of automated patient accounting systems and/or electronic billing systems preferred.
• Typing and 10-key skills.
• Knowledge Microsoft Word, Microsoft Excel, and Microsoft Windows.

• Excellent organizational skills and the ability to multi-task in a fast-paced environment.
• Review and research data; use intuition and experience to complement data.
• Familiarity with medical terminology preferred.

Performance Benchmarks:

• Meets collection Facility collection goals.

PHYSICAL REQUIREMENTS:

• High level of sitting/working at desk.
• Light physical effort (lift/carry up to 20 lb.)

ENVIRONMENTAL CONDITIONS:

• Work is performed under basically normal working conditions, as in a standard office environment.
• Traveling to and from office location and Hospitals/Facilities (Expenses are reimbursed)

COMMENTS:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.